Refund & Replacement Policy

Last Updated: June 2026

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Because our products are food items, we generally cannot accept returns.

However, we want every customer to be happy with their order.

Eligible Issues

We may offer a replacement, store credit, or refund if:

• Your order arrives damaged

• You receive the wrong item

• Your order is missing items

Please contact us within 48 hours of receiving your order and provide photos when applicable.

Non-Refundable Situations

We cannot provide refunds for:

• Personal taste preferences

• Orders that were consumed before concerns were reported

• Delays caused by shipping carriers

• Incorrect addresses provided by customers

If something isn't right, please reach out. We're humans who bake cookies, and we'll do our best to make things right.